We wanted to reassure you during these challenging and unprecedented times that safety remains paramount for our residents, our teams and any potential new colleague wishing to join.

We are reaching out to those in other industries with vital transferable skills, that have found themselves not able to work because of company closure. We have bank, permanent and part-time opportunities for you to consider within our homes and in the community, full training and support will all be provided and again your safety will be our priority.

Available Bank roles can be seen here

Help us help the most vulnerable people today.

Head of Care


Newton Flotman, Norwich

Salary & Benefits

Up to £13ph

Vacancy Type

Full Time

Closing Date


Head of Care - Olive House

Newton Flotman, Norwich

                                                           42 hours per week

Olive House is a purpose built, single storey care home which offers extremely high quality residential care for up to 45 residents. 

We are recruiting for a Head of Care to join their team.  The main responsibility of this role is to supervise and assist care assistants in providing personal care to the residents and attend to their daily needs. This is for 42 hours per week, flexibility to work nights as required is needed.

Main Tasks and Responsibilities:

  • Deputise for the manager in his/her absence.
  • Be available on an on-call basis when the manager is absent.
  • Support the registered manager with the overall management of the unit.
  • Promote and maintain the highest quality of service for our residents through development of person centred care plans.
  • Provide leadership for care assistants in the provision of quality care of residents.


  • Support the registered manager in providing leadership, guidance and management to all staff in line with company policies and procedures.
  • Support the registered manager in reviewing staffing levels and stock control to ensure home remains financially viable.
  • Support the registered manager carrying out regular staff supervision and appraisals in line with company policies and procedures.
  • Be responsible for the immediate management of junior staff.
  • Support the registered Manager in ensuring the home meets the requirements of the Care Standards.

Daily Duties:

  • Daily supervision of all staff to ensure the delivery of excellent care in a manner that maintains and promotes dignity, privacy, choice, rights, fulfilment and independence.
  • Plan, implement and evaluate appropriate care for residents.
  • Provide ongoing monitoring of the care and service provision.
  • Take responsibility for the formation, implementation and evaluation of person centred care plans and risk assessments.
  • Participate in the implementation of company and individual home policies and procedures.
  • Support the registered Manager with the assessment of staff.
  • Assist with pre-admission assessments.
  • This list is not exhaustive and you may need to carry out other duties within the remit of the role.