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General Assistant


Diss, Norfolk

Salary & Benefits

£9.55 per hour

Vacancy Type

Full Time

Closing Date


General Assisatant 

Walcot Hall, Walcot Green, Diss

34 hours per week 

£9.55 per hour 

An exciting opportunity has come up at one of our homes Walcot Hall. We are looking for a General Assistant to join our fantastic team.

Main Tasks and Responsibilities

  • Assist with clearing away crockery and utensils that are finished with from residents’ rooms and communal areas.
  • Ensure the crockery and utensils are returned to wash up area for cleaning
  • Provide clean glasses and jugs of drinking water to refresh residents and visitors.
  • To provide a hot drinks service to residents’ rooms and communal areas.
  • Liaise with the Home Manager, residents and visitors regarding refreshments they would like and serve them.
  • Prepare the dining room for meal times, ensuring matching tableware, cutlery and condiments at each setting.
  • Work with the kitchen staff and chef/cook to assist in the service of meals.
  • Support and assist residents if required in choosing meals from the menu available.
  • Prepare hot trolley for lunch delivery to resident’s rooms as required.
  • Deliver pre-ordered meals to residents in their rooms using the hot trolley, ensuring a high standard of hygiene and presentation to include tray cloth matching cutlery and condiments.
  • Clear and clean the dining room after the meal is finished ensuring all surfaces and the floor is cleaned and sanitised.
  • Reset tables ready for the next meal service, ensuring it is aesthetically welcoming.
  • Report to the person in charge any changes noticed in resident’s condition while serving beverages and meals.